Who is responsible for the processing of your data?

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 (GDPR), and with the rest of applicable legislation on the matter, we inform you that the personal data that you provide us will be processed by Digital Observer Services S.L.U., with NIF B-86990405, and with registered office at Edificio Udondo, 3rd Floor, Dept. 2, 48950, Erandio (Bizkaia).

For what purpose and legal basis do we process your data?

Your personal data may be processed for the following purposes:

• Contact: The purpose of the processing is the management and response to the requests that you make through the contact area of our website. Said processing is legitimized based on the express consent you give when sending your request (art. 6.1 a) GDPR).
• Commercial communications: Digital Observer Services S.L.U. occasionally sends commercial communications of its products and services. Said communications have as a legal basis the express consent (art. 6.1 a) GDPR) in the case of those interested parties who are not clients of Digital Observer Services S.L.U., and legitimate interest (art. 6.1 f) GDPR) in the case of the clients of Digital Observer Services S.L.U.
• Potential clients: Digital Observer Services S.L.U. may process your identifying and contact data, with the purpose of maintaining relationships of any kind, and to inform you about its services, at your request or with your consent. Said processing is legitimized by your express consent (art. 6.1 a) GDPR) in the case of potential individual clients, and by legitimate interest (art. 6.1 f) GDPR) that binds the parties, in relation to art. 19 of Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights, in the case of representatives of potential corporate clients.
• Clients: Digital Observer Services S.L.U. processes the data of its clients with the purpose of managing the contractual relationship that binds the parties. Said processing is legitimized based on compliance with legal obligations (art. 6.1 c) GDPR), as well as the legitimate interest that binds the parties (art. 6.1 f) GDPR), in relation to art. 19 of Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights.
• Suppliers: Digital Observer Services S.L.U. processes the data of its suppliers with the purpose of managing the contractual relationship that binds the parties. Said processing is legitimized based on the execution of a contract (art. 6.1 b) GDPR) and compliance with legal obligations (art. 6.1 c) GDPR). In the case of representatives of corporate suppliers, legitimate interest will apply (art. 6.1 f) GDPR) that binds the parties, in relation to art. 19 of Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights.
• Job candidates: In the event that you have submitted your CV to enter a personnel selection process, Digital Observer Services S.L.U. will process the data for this sole purpose. Said processing is legitimized based on the application of pre-contractual measures at your request (art. 6.1 b) GDPR). Digital Observer Services S.L.U. may process your CV once the selection process is over for future openings, said processing being legitimized based on the legitimate interest of Digital Observer Services S.L.U. (art. 6.1 f) GDPR).
• Exercise of rights and privacy management: Digital Observer Services S.L.U. may process your data with the purpose of managing your requests for the exercise of rights in data protection matters, or any other purpose necessary to comply with data protection regulations. Said processing is legitimized based on compliance with a legal obligation (art. 6.1 c) GDPR).
• Ethical Channel: Digital Observer Services S.L.U. may process your personal data with the purpose of managing the information received through the ethical channel. Said processing is legitimized based on compliance with a legal obligation (art. 6.1 c) GDPR). This processing is carried out jointly with the rest of the entities that make up Grupo Satlink in Spain. You can find additional information about our ethical channel here.

To whom will we disclose your personal data?

Digital Observer Services S.L.U. will only disclose your personal data to those third parties, agencies and public institutions of the General State Administration, of the Autonomous and Local Administrations, including the judicial bodies to which it is legally obliged to provide them.

In the case of clients and suppliers, the data may be disclosed to banking entities for the management of collections and payments derived from our contractual relationship.

On the other hand, Digital Observer Services S.L.U. has external providers, such as IT hosting services, consultancies, administrative agencies and similar, who will process your data following the documented instructions of Digital Observer Services S.L.U., and only for the purpose for which they were collected. In this sense, Digital Observer Services S.L.U. has signed the relevant personal data processing agreements with said providers.

How long will we keep your data?

Depending on the purpose for which we process your data, the retention period may vary:

• Contact and potential clients: In the event that you contact Digital Observer Services S.L.U. to request information, your data will be kept for a period of two years from the last communication made by the user, this period being renewed with each new contact or relationship made by the user.
• Commercial communications: In the event that you are not a client of Digital Observer Services S.L.U., your data will be processed for this purpose until you withdraw your consent or oppose the receipt of commercial communications from Digital Observer Services S.L.U. In case you are a client, your data will continue to be kept for the purpose of managing our contractual relationship, but you will not receive commercial communications from the moment you oppose said sending.
• Clients and suppliers: The personal data of our clients and suppliers will be kept for as long as the contractual relationship remains in force and, subsequently, until the statute of limitations of possible legal liabilities, duly blocked.
• Job candidates: The CV data and any others that you have provided to be part of our personnel selection processes will be kept for a period of two years from the end of the selection process. If Digital Observer Services S.L.U. considers that your CV may be of interest for future selection processes, it will request that the candidate update their CV.
• Exercise of rights and privacy management: In the event that you have exercised your rights in data protection matters, or we need to process your data in compliance with legal obligations established by data protection regulations, your data will be kept during the limitation period of possible legal actions, duly blocked.
• Ethical Channel: The data processed for the purpose of managing the ethical channel will be kept during the processing of the investigation file and, subsequently, until the statute of limitations of possible legal liabilities.

What security measures will be applied to your personal data?

Digital Observer Services S.L.U. has implemented the necessary technical and organizational security measures to guarantee an adequate level of security to the risk, taking into account the state of the art, the implementation costs, and the nature, scope, context and purposes of processing, as well as the risks of variable probability and severity for the rights and freedoms of natural persons, in compliance with Article 32 of Regulation (EU) 2016/679 General Data Protection Regulation.

How can you exercise your rights in relation to your personal data?

In case you wish to revoke the consents given, as well as exercise your rights of access, rectification, objection, erasure, restriction, portability and your right not to be subject to automated decisions, including profiling, you may write to Edificio Udondo, 3rd Floor, Dept. 2, 48950, Erandio (Bizkaia); or by email to info@digitalobserver.org.

Likewise, we inform you that you have the right to file a complaint before the Spanish Data Protection Agency in case you consider it appropriate.

Digital Observer Services S.L.U. as data processor

For the provision of certain services, Digital Observer Services S.L.U. acts as data processor of the personal data under the responsibility of its clients. The processing of personal data carried out as data processor is regulated by our General Terms and Conditions.

User commitments

The user undertakes to inform Digital Observer Services S.L.U. of any modification to the information provided. To make such communication, you may contact the email address info@digitalobserver.org.